As part of a Zoom video call, you can share your screen by tapping Share (Android) or Share Content (iOS) and then Screen-you and everyone else on the call will be able to see the device screen, and its owner can then take you through what the problem is step by step.įor something a bit more makeshift, remember there are a host of other video calling apps out there: You and the other party can always meet via a video call and you can try to ascertain what's going on with their phone through their webcam (although they will need another device to make the video call). If all you need is screen-sharing rather than remote access, this is built into a lot of video calling tools now, including Zoom. Theres no need to toggle between apps to access machines on the go. It's a professional-level product though, and you'll need to pay $10 a month (or more) to use it (a free trial is available if you want to give it a go before paying). One-click to connect via TeamViewer to any device from within the NinjaRMM console.

Again, all you need to do to establish a connection to someone else's phone is to share the code displayed on screen. Use cases: - Control computers (Windows, Mac OS, Linux) remotely as if you were sitting right in front of them. If you do not expect to need further remote technical support from CTI after this session ends, you can just delete the TeamViewer QuickSupport file icon ( ) from your desktop to remove this tool from your computer. AnyDesk is very similar to TeamViewer in that it's simple to set up and use, and works across Android, iOS, and desktop programs. TeamViewer provides easy, fast and secure remote access and is already used on more than 2.5 billion devices worldwide. The TeamViewerQS file only runs an Internet connection application, so it does not appear in your Windows list of Programs.

Teamviewer does not connect